These Terms and Conditions (“Agreement”) are entered into by and between Moona Jewellers (“Company,” “we,” or “us”) and the customer (“you” or “customer”). This Agreement governs your use of Moona Jewellers’ products and services. By accessing or using our website, purchasing our products, or engaging our services, you agree to be bound by these Terms and Conditions.
1. Ordering and Payment:
1.1. Order Placement: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
1.2. Payment: Payment must be made in full at the time of placing the order. We accept various payment methods, and all transactions are processed securely.
1.3. Currency: All transactions are conducted in the currency displayed on our website at the time of purchase.
2. Shipping and Delivery:
2.1. Shipping Fees: Shipping fees are calculated based on the destination and shipping method chosen during the checkout process. These fees are the responsibility of the customer.
2.2. Delivery Times: Estimated delivery times are provided during the checkout process and are subject to change. We are not responsible for delays caused by shipping carriers or customs processes.
2.3. Risk of Loss: The risk of loss and title for items purchased from Moona Jewellers pass to the customer upon delivery to the carrier.
3. Returns and Exchanges:
3.1. Return Policy: We accept returns within a specified period from the date of delivery. Please refer to our Return Policy for detailed information on the return process and eligibility.
3.2. Exchange Policy: Exchanges are subject to product availability. If the desired item is not available, a refund may be issued.
4. Product Information:
4.1. Accuracy: We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.
4.2. Gemstone Variations: Natural gemstones may vary in color, shape, and size. Slight variations should be expected and are not considered defects.
5. Intellectual Property:
5.1. Trademarks and Copyrights: All content on our website, including logos, images, and text, is the property of Moona Jewellers and is protected by copyright and trademark laws. Unauthorized use of our intellectual property is strictly prohibited.
6. Privacy Policy:
6.1. Data Protection: We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.
7. Governing Law:
7.1. Jurisdiction: This Agreement is governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts in [your jurisdiction].
8. Changes to Terms and Conditions:
8.1. Amendments: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this Agreement periodically for changes.
By using Moona Jewellers’ products and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products and services.